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About the Job:

We’re Hiring: Part-Time Helpdesk / IT Support (Remote)

We are looking for a reliable and proactive Helpdesk / IT Support who can start ASAP. This role is ideal for someone who is eager to take on tasks, solve technical issues quickly, and take initiative in improving day-to-day IT support for a fully remote team.

If you are resourceful, responsive, and comfortable working independently, we’d like to hear from you.

What You’ll Do:

Provide remote technical support and troubleshooting for hardware, software, and connectivity issues.
Assist users with cloud-based applications and remote access tools.
Monitor and manage systems using RMM and IT management platforms.
Support basic cybersecurity practices and help keep devices and accounts secure.
Maintain IT asset records and assist in occasional on-site asset checks.
Take initiative in handling tasks and suggesting improvements where needed.

What We’re Looking For:

Experience in helpdesk, IT support, or remote troubleshooting.
Knowledge of remote support applications, RMM tools, and cloud-based apps.
Familiarity with IT management platforms and basic cybersecurity practices.
Has initiative, is eager to learn, and willing to take on tasks proactively.
Can work with minimal supervision and communicate clearly with users.

Work Setup:

Part-time: 4-6 hours per day, 5 days per week.
Fully remote.
May be asked to do rare on-call support for urgent concerns.
With occasional onsite visits for asset checking.

Can start ASAP

Apply now if you are ready to join immediately and support a remote team with dependable IT helpdesk service.

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Apply for IT Helpdesk at Addiction Pet Foods